Submitting Tests
Throughout your course you will be required to submit tests to your tutor for marking, usually, there is a test that will need to be completed after each lesson. Once you have submitted a test for marking, you will normally receive feedback from your tutor within 2-3 working days. This will be sent to the e-mail address you registered with. If you have not heard from your tutor after this period please contact the College.
IMPORTANT: Although you can submit as many assignments as you like at once, all assignments MUST be submitted in numerical order. Assignments will not be marked unless ALL previous assignments have been submitted first.
If you would like to email your tutor, you can do so by emailing [email protected]. Please include your student Reference No. and your tutor’s name in the subject header. Your tutor is called Alison Brown. Tutors will respond within 48 – 72 hours of receiving an e-mail.
Reading List
The books are optional but are suggested by your instructor. However, if you find you are struggling in a subject or have a great interest in a lecture, the optional readings can give you a richer class experience.
- Enlightening Moments: Living Beyond the Frustration Cycle, by Gary Bello, Radha Bello
- Dealing with Difficult People: How to deal with nasty customers, demanding bosses and uncooperative colleagues,by Ms Roberta Cava
- Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities, by Renee Evenson
- Coping with Difficult People: The Proven-Effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work, by Robert M. Bramson Ph.D.
- Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People, by Alan Willett
- The Coaching Habit: Say Less, Ask More & Change the Way Your Lead Forever, by Michael Bungay Stanier
- Stress Management, by Hiriyappa B
- Calm Clarity: How to Use Science to Rewire Your Brain for Greater Wisdom, Fulfillment, and Joy, by Due Quach
